Microsoft Dynamics 365 Field Service
Course: Microsoft Dynamics 365 Field Service
Duration : 4 Days
Audience : Dynamics 365 Field Service Functional Consultants.
Prerequisites : Basic Computer Knowledge and basics of Field Service Fundamentals.
- Configure Microsoft Dynamics 365 Field Service
- Configure bookable resources
- Schedule crews, facilities, and resource pooling
- Work Order management
- Manage incidents types
- Create and perform inspections
- Work with Entitlements and service level agreements
- Manage scheduling options
- Configure schedule boards
- Resource Scheduling Optimization
- Get started with the Dynamics 365 Field Service Mobile application
- Customize and configure the Dynamics 365 Field Service Mobile app
- Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
- Manage inventory and warehouses
- Manage purchasing and returns
- Customer assets
- Connected Field Service
- Create custom apps for Dynamics 365 Field Service
- Gather customer feedback with Dynamics 365 Customer Voice